If you’re interested in improving your communication skills, mitigating conflict, and creating better relationships, this four-week online course is for you. This Workplace Communication Skills micro-credential will provide strategies to make you more effective and challenging conversations more productive. Whether you are an employee or a manager, honing your communication skills will influence your career and your success at work.
Workplace Communication Skills can be used as a pathway to the Certificate in Professional Communication at Royal Roads University.
Program Information
Learning Objectives:
- Explore how to craft your conversations for maximum impact
- Develop an action plan for influencing and communicating with impact
- Develop strategies to work through challenging and difficult conversations
- Enhance your skills for resolving tough issues
- Increase your awareness of your strengths and opportunities for development
- Design effective and memorable presentations utilizing a variety of media
Learner Effort: Students are expected to complete 4-6 hourse per week of learner effort
Tuition: $995 + GST
Next Program Start Date: Fall 2023
Program Delivery:
This program is delivered online in a blended format using Moodle (Learning Management System) and video-conferencing tools (e.g. Zoom). Participants will attend virtual, facilitated sessions (webinars) and complete self-directed activities, assignments and readings throughout each week.
Synchronous Sessions:
Participants will attend a weekly synchronous session. Thursdays 5 - 6 pm PST.