Global Learning & Language Centre

Global Workforce Skills

1-Year Professional Certificate


Unlock your potential for a successful global career

Are you an international student seeking a professional development program in Canada? Whether you are just getting started with your profession or are looking to advance your career, this program will help you gain the competencies you need to thrive in a global and interconnected workforce. Our program provides the essential skills needed to succeed in a variety of industries and roles, from customer service to project management. With a combination of classroom instruction, hands-on projects, and real-world simulations, students will gain practical knowledge and in-demand skills they can immediately apply in the workplace.

Program Benefits

  • Learn from expert instructors with real-world industry experience 
  • Expand your professional network 
  • Explore career paths in Canada 
  • Gain globally sought-after transferable skills  
  • Receive a Professional Certificate upon completion of the 1-year program

Royal Roads is an Authorized Training Provider in good standing with the Project Management Institute. Students completing this Professional Certificate will meet the educational requirements needed to apply for their Certified Associate in Project Management (CAPM) designation.

This program is designed to provide students with a strong foundation that will enable them to progress to more advanced project management studies with ease. If you meet the admission requirements for the graduate diploma, you can combine the Professional Certificate in Global Workforce Skills + the Graduate Diploma in Project Management and Organizational Leadership for a reduced cost.

1 + 1 Program Option



This full-time Professional and Continuing Studies program is offered through the Global Learning and Language Centre at Royal Roads University. Students must maintain full-time status. In-person attendance is required.

FAQ for Global Workforce Skills


Required Courses

The 1-Year Professional Certificate in Global Workforce Skills requires the completion of the following 10 courses over two 6-month terms. Each course requires approximately 10 hours of learner effort per week.

  • Interpersonal Skills for the Workplace: Through the use of case studies, communication models and theories, team activities and rigorous class discussion, this course will help students learn strategies to improve their communication in global settings. By studying and applying the latest research on diplomacy, constructive feedback, active listening, relationship dynamics, and conflict management, students will increase their cultural and emotional intelligence – essential skills for successful communication with team members, stakeholders, and clients.
    (Delivery format - classroom) 
  • Change Management Competencies: This course is designed to provide students with the knowledge, skills, and abilities needed to manage personal and professional change more effectively. Through a series of self-assessments, engaging activities and group discussions, students will apply change management practices to help themselves and others to normalize changes more capably.
    (Delivery format - classroom) 
  • Working Across Cultures: This course provides an introduction to the key concepts, skills, and tools needed to navigate the challenges and opportunities of working across cultures. Throughout the course, students will engage in a range of learning activities to build their cultural competence and understanding of intercultural business practices. Topics include organizational structure and ethics, teamwork, negotiation, power and decision-making, and diversity in the workplace – relevant themes for anyone who works or plans to work in multicultural environments, including managers, supervisors, and project leads.
    (Delivery format - classroom) 
  • Business Writing and Presentation Skills: This course is designed to help students write clear and concise documents and create impactful and informative presentations for a variety of business contexts. In addition to developing their skills through lectures, group work, and individual assignments, students will be provided with opportunities to receive constructive feedback from their peers and instructor.
    (Delivery format - classroom) 
  • Customer Service Skills Development: This course equips students with the knowledge and skills needed to provide exceptional customer service, build customer loyalty, and drive business success. Topics include understanding and identifying customer needs and expectations, managing difficult conversations, problem-solving and decision making, and communicating clearly and professionally. The course includes a mix of instruction, group discussions, and practical exercises to help students apply their learning to real-life scenarios.
    (Delivery format - classroom) 
  • Managing Across Cultures: This course explores the challenges and opportunities of managing teams and organizations in a culturally diverse world. Topics covered include cultural differences and similarities, the impact of cultural values and beliefs on management practices, and strategies for adapting to diverse cultural contexts.
    (Delivery format - classroom) 
  • Career and Learning Portfolio (I and II): This course emphasizes the importance of ongoing learning and professional development and provides students with strategies for documenting and reflecting on their learning and professional journeys. Students will learn how to use digital tools to create and curate a collection of artifacts that showcase their learning experiences and their professional skills and achievements. Through interactive activities and assignments, students will develop practical skills for creating and managing their ePortfolio and learn how to leverage their digital presence for career advancement and lifelong learning.
    (Delivery format - blended classroom and online) 
  • Career Development and Digital Literacy Skills (I and II): This course is designed to help students develop the skills and competencies necessary for career success in a digital age. The course covers various topics related to career development, including self-assessment, job search strategies, goal-setting, and personal branding. Students will learn how to use digital resources for job searching, resume building, and online professional networking.
    (Delivery format - blended classroom and online) 

This program also includes a specific focus on the fundamentals of project management - a versatile skill that is valued globally across industries and roles. Project management competencies will be threaded throughout the program curriculum, and students will engage in project-based learning to apply these concepts in practice. In addition, students will participate in intensive workshops that are specifically designed to familiarize them with the basics of project management. Students who complete Global Workforce Skills will be well-prepared to continue developing their project management skills and knowledge through further studies and practical experience.

Dates and Fees

Join us for Global Workforce Skills from September or April. Term 1 and Term 2 can be completed in either order, and will depend on your start date.

Contact us if you are interested in joining one term of study without completing the 1-year Professional Certificate.

Program Offering Term Dates *Program Tuition
Fall 2023
Sep 18, 2023 - Aug 31, 2024
Term 1: Sep 18, 2023 - Mar 17, 2024
Term 2: Apr 8, 2024 - Aug 31, 2024
$5,200 CAD
$5,200 CAD
Spring 2024
Apr 1, 2024 - Mar 16, 2025
Term 2: Apr 1, 2024 - Aug 31, 2024
Term 1: Sep 23, 2024 - Mar 16, 2025
$5,200 CAD
$5,200 CAD

TOTAL expected program tuition (2 terms): $10,400.00

*Students are required to pay a $550.00 deposit to receive a Letter of Acceptance for the one-year period. Student fees are additional to the program tuition stated above and are subject to annual increases. Textbooks are not included in the fee.

Admissions Requirements

  • Completion of a minimum of 2 years of post-secondary education and a minimum of 2 years of full-time professional work experience are recommended.

This program is designed for students who are proficient in English. If you do not meet our English language requirements, explore our Global English Programs. Contact us to discuss this or other language pathway options.

The minimum English language test score required is:

  • IELTS-Academic 6.0 overall
  • TOEFL iBT 79 overall
  • DET 105 overall
  • PTE-A 55 overall

How to Apply

Please read the instructions carefully before you begin the application process.

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