Certificate

Unlock your potential for a successful global career

Are you an international student seeking a professional development program in Canada? Whether you are just getting started with your profession or are looking to advance your career, this program will help you gain the competencies you need to thrive in a global and interconnected workforce. Our program provides the essential skills needed to succeed in a variety of industries and roles, from customer service to project management. With a combination of classroom instruction, hands-on projects, and real-world simulations, students will gain practical knowledge and in-demand skills they can immediately apply in the workplace.

Program Benefits

Learn from expert instructors with real-world industry experience
Expand your professional network
Explore career paths in Canada
Gain globally sought-after transferable skills
Receive a Certificate upon completion of the program

Royal Roads is an Authorized Training Provider in good standing with the Project Management Institute. Students completing this Certificate will meet the educational requirements needed to apply for their Certified Associate in Project Management (CAPM) designation.

This program is designed to provide students with a strong foundation that will enable them to progress to more advanced project management studies with ease. If you meet the admission requirements for the graduate diploma, you can combine the Certificate in Global Workforce Skills + the Graduate Diploma in Project Management and Organizational Leadership for a reduced cost.

1 + 1 Program Option

This full-time Professional and Continuing Studies program is offered through the Global Learning and Language Centre at Royal Roads University. Students must maintain full-time status. In-person attendance is required.

FAQ for Global Workforce Skills

Required Courses

The Certificate in Global Workforce Skills requires the completion of the following 11 courses over 3 terms. Each course requires approximately 10 hours of learner effort per week.

Interpersonal Skills for the Workplace: Through the use of case studies, communication models and theories, team activities and rigorous class discussion, this course will help students learn strategies to improve their communication in global settings. By studying and applying the latest research on diplomacy, constructive feedback, active listening, relationship dynamics, and conflict management, students will increase their cultural and emotional intelligence – essential skills for successful communication with team members, stakeholders, and clients.
(Delivery format - classroom)
Change Management Competencies: This course is designed to provide students with the knowledge, skills, and abilities needed to manage personal and professional change more effectively. Through a series of self-assessments, engaging activities and group discussions, students will apply change management practices to help themselves and others to normalize changes more capably.
(Delivery format - classroom)
Working Across Cultures: This course provides an introduction to the key concepts, skills, and tools needed to navigate the challenges and opportunities of working across cultures. Throughout the course, students will engage in a range of learning activities to build their cultural competence and understanding of intercultural business practices. Topics include organizational structure and ethics, teamwork, negotiation, power and decision-making, and diversity in the workplace – relevant themes for anyone who works or plans to work in multicultural environments, including managers, supervisors, and project leads.
(Delivery format - classroom)
Business Writing: This course is designed to help students write clear and concise documents for a variety of business contexts. In addition to developing their skills through lectures, group work, and individual assignments, students will be provided with opportunities to receive constructive feedback from their peers and instructor.
(Delivery format - classroom)
Professional Presentation Skills: This course is designed to equip students with the essential techniques and strategies required to deliver compelling presentations in professional settings. They will learn how to organize and deliver persuasive messages, create visually appealing slides, and respond to questions with poise and confidence.
(Delivery format - classroom)
Customer Service Skills Development: This course equips students with the knowledge and skills needed to provide exceptional customer service, build customer loyalty, and drive business success. Topics include understanding and identifying customer needs and expectations, managing difficult conversations, problem-solving and decision making, and communicating clearly and professionally. The course includes a mix of instruction, group discussions, and practical exercises to help students apply their learning to real-life scenarios.
(Delivery format - classroom)
Managing Across Cultures: This course explores the challenges and opportunities of managing teams and organizations in a culturally diverse world. Topics covered include cultural differences and similarities, the impact of cultural values and beliefs on management practices, and strategies for adapting to diverse cultural contexts.
(Delivery format - classroom)
Career and Learning Portfolio - Foundation, Development, Completion (3 courses): This sequence of courses emphasizes the importance of ongoing learning and professional development and provides students with strategies for documenting and reflecting on their learning and professional journeys. Students will learn how to use digital tools to create and curate a collection of artifacts that showcase their learning experiences and their professional skills and achievements. Through interactive activities and assignments, students will develop practical skills for creating and managing their ePortfolio and learn how to leverage their digital presence for career advancement and lifelong learning. During each term, students will work through a succession of assignments, gradually building towards the completion of an extensive career and learning portfolio that they can further develop throughout their professional journey.
(Delivery format - online)
Career Development and Digital Literacy Skills: This course, with each of its three terms - A, B, and C - comprising a distinct component, is designed to help students develop the skills and competencies necessary for career success in a digital age. The course covers various topics related to career development, including self-assessment, job search strategies, goal-setting, and personal branding. Students will learn how to use digital resources for job searching, resume building, and online professional networking.
(Delivery format - classroom)

This program also includes a specific focus on the fundamentals of project management - a versatile skill that is valued globally across industries and roles. Project management competencies will be threaded throughout the program curriculum, and students will engage in project-based learning to apply these concepts in practice. In addition, students will participate in intensive workshops that are specifically designed to familiarize them with the basics of project management. Students who complete Global Workforce Skills will be well-prepared to continue developing their project management skills and knowledge through further studies and practical experience.

Dates and Fees

Join us for Global Workforce Skills from January, April, or September. The length of the program varies depending on your start date. If you start the program in January or April, you will have a scheduled break in the summer and complete the program in 12 months.
An accelerated 10-month program is offered for students starting in September.

January intake: Jan 02, 2024 - Dec 29, 2024 (12 months)
April intake: Apr 01, 2024 - Mar 30, 2025 (12 months)
September intake: Sep 02, 2024 - Jun 29, 2025 (10 months)
January intake: Jan 02, 2025 - Dec 28, 2025 (12 months)

The order in which terms A, B and C are completed will depend on your start date.

Term	Dates	Courses	Tuition
GWS Term A	Jan 02 - Mar 31, 2024 Jan 02 - Mar 30, 2025	Career and Learning Portfolio Career Development and Digital Literacy Skills A Business Writing	$2,400 CAD
GWS Term B	Apr 01 - Jun 30, 2024 Mar 31 - Jun 29, 2025	Career and Learning Portfolio Career Development and Digital Literacy Skills B Customer Service Skills Development Interpersonal Skills for the Workplace Working Across Cultures	$4,000 CAD
GWS Term C	Sep 02 - Dec 29, 2024 Sep 02 - Dec 28, 2025	Career and Learning Portfolio Career Development and Digital Literacy Skills C Professional Presentation Skills Managing Across Cultures Change Management Competencies	$4,000 CAD *$4,200 CAD

*Effective Sep 2025

TOTAL estimated program tuition (3 terms): $10,400.00 - $10,600.00

Students are required to pay a $550.00 deposit to receive a Letter of Acceptance for the full program. Student fees are additional to the program tuition stated above. Tuition and fees and are subject to annual increases. Textbooks are not included in the fee.

Admissions Requirements

Completion of a minimum of 2 years of post-secondary education and a minimum of 2 years of full-time professional work experience are recommended.

The minimum English language test score required is:

IELTS-Academic 6.0 overall
TOEFL iBT 79 overall
DET 105 overall
PTE-A 55 overall

Ways you can demonstrate your English language proficiency

submitting an official English language proficiency test score
completing one of our Global English Programs
completing a pathway program with our language school partners
holding a recognized credential from an English speaking country

Global Workforce Skills - With Language Support

If you don't meet the English language requirements for Global Workforce skills, you can apply for GWS with language support.
This option is available in the January intake only. The minimum English language test score required for this option is:

IELTS-Academic 5.5 (no band less than 5.0)
TOEFL iBT 60 (min 12 Reading, min 20 Writing, min 11 Listening, min 17 Speaking)
DET 90 (no band less than 85)
PTE-A 51

You will complete ENGL 035 alongside GWS Term A courses.
You must achieve a minimum grade of 70% in ENGL 035 to progress to GWS Term B.

Term	Dates	Courses	Tuition
GWS Term A - With Language Support	Jan 02 - Mar 31, 2024 Jan 02 - Mar 30, 2025	Career and Learning Portfolio Career Development and Digital Literacy Skills A Business Writing ENGL 035	$5,100 CAD
GWS Term B	Apr 01 - Jun 30, 2024 Mar 31 - Jun 29, 2025	Career and Learning Portfolio Career Development and Digital Literacy Skills B Customer Service Skills Development Interpersonal Skills for the Workplace Working Across Cultures	$4,000 CAD
GWS Term C	Sep 02, 2024 - Dec 29, 2024 Sep 02, 2025 - Dec 28, 2025	Career and Learning Portfolio Career Development and Digital Literacy Skills C Professional Presentation Skills Managing Across Cultures Change Management Competencies	$4,000 CAD *$4,200 CAD