PJMN075 Introduction to Business Analysis


Course Description

The Business Analyst is one of the most in-demand roles found on today's job boards. In this course, you will explore how a Business Analyst specializes in engaging with stakeholders, creating efficiencies, and managing requirements. You will gain knowledge of the tools most commonly used by Business Analysts and learn how to correctly apply them to provide structure and guidance to any project in any industry.

Today, you are asked to do more with less. The role of a Business Analyst is to find and implement efficiencies. Additionally, the shift to technology-based solutions creates a demand for individuals who can bridge the gap between business users and architects.

Course Outline

In this course, you will:

  • Conduct stakeholder analysis and engagement
  • Facilitate effective sessions
  • Manage requirements efficiently
  • Develop comprehensive business cases

Learner Outcomes

By the end of this course, you will be able to:

  • Create an Elicitation Plan
  • Conduct stakeholder analysis using tools such as RACI, Salience Model, and Communication strategies
  • Understand different categories of requirements
  • Explore and apply the most common modeling techniques used today
  • Develop a Change Strategy, including process, templates, and importance
  • Determine Key Performance Indicators (KPIs) and how to measure them
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