HRMN046 - Introduction to Performance Management: A Systems Approach

Course Description

When human resource management is at peak efficiency, all HR functions such as employee recruitment and selection, training, job analysis, compensation and career management, are integrated into a unified system. Performance management is the measurement component that ties HR functions into a unified system. This course will help you reach that fine balance between maximizing performance and providing feedback that employees value.

Learner Outcomes

Possess a blueprint for aligning performance management with HR strategy with an understanding of:

• Current trends in performance management Measurement reliability and validity

• A variety of performance rating scales and the pros and cons of each

• When to use ratings and how to reduce rating errors

• Critical incidents in performance measurement

• Team-based and multi-rater assessment

• Performance feedback apps

• Performance incentives

• Management and executive feedback

And the ability to:

• Increase validity with job analysis data

• Use performance management for more expert coaching Incorporate constructive and supportive feedback in performance management

• Design an executive feedback system

• Define critical performance areas correctly

• Optimally balance measurement of behaviors and outcomes

• An appreciation of multi-cultural and gender considerations in performance management.

Notes

This course is suitable for managers, supervisors, human resources executives and business owners responsible for designing a process that improves organizational performance, supports HR strategy, is valued by users and contributes to a positive organizational culture.