CDEV055 Foundations of Operations Management

 
 
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Course Description

Why do so many initiatives fail when organizations attempt to make them operative? Often, it’s because project teams are working on numerous urgent and multi-disciplinary initiatives without a strategy.

This course weaves together three powerful truths for successful operations management: effective teamwork; purposeful planning; and performance management. You will learn the skills and apply proven methods to mobilize the energy and commitment of your management teams that transform initiatives into operational success.

Course Outline

  • Assess and align the organization’s strategic goals with project team’s goals
  • Identify team’s shared Purpose and optimize team dynamics through a team agreement that outlines its operating principles
  • Develop communication strategies to engage people who are impacted by your project
  • Plan the work: develop a work breakdown schedule and calculate cost estimates
  • Work the plan: apply a proven method to delegate work that drives performance and apply best practices to monitor team performance

Learner Outcomes

  • Build self-awareness and describe the five stages of group dynamics
  • Identify a project team’s shared purpose that is aligned with the current and future strategic goals of the organization
  • Overcome challenges when collaborating remotely
  • Analyze project’s impact on operational people and engage them through communication strategies
  • Establish project’s Scope, co-create project’s Work Breakdown Schedule and estimate costs within project’s Budget
  • Empower and motivate team members through effective task delegation
  • Apply best practices to monitor project’s deliverables in-the-moment, and to create a learning environment
  • Recognize individual/team achievements and celebrate success

Applies Towards the Following Certificates

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Section Title
Foundations of Operations Management
Type
Online
Dates
May 13, 2024 to Jun 09, 2024
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: May 15, 2024
   Withdrawal Deadline: May 27, 2024
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
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