CDEV055 Foundations of Operations Management

 
 
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Course Description

Why do so many initiatives fail when organizations try to make them operative? Often, it's because project teams work on numerous urgent and multi-disciplinary initiatives without a strategy. This course weaves together three powerful truths for successful operations management: effective teamwork, purposeful planning, and performance management.

In this course, you'll learn the skills and apply proven methods to mobilize the energy and commitment of your management teams to transform initiatives into operational success.

Course Outline

In this course, you will:

  • Assess and align your organization’s strategic goals with your project team's goals
  • Identify your team’s shared purpose and optimize team dynamics through a team agreement outlining operating principles
  • Develop communication strategies to engage people impacted by your project
  • Plan the work: develop a work breakdown schedule and calculate cost estimates
  • Work the plan: apply a proven method to delegate work that drives performance and apply best practices to monitor team performance

Learner Outcomes

By the end of this course, you will be able to:

  • Build self-awareness and describe the five stages of group dynamics
  • Identify your project team’s shared purpose aligned with the current and future strategic goals of the organization
  • Overcome challenges when collaborating remotely
  • Analyze your project's impact on operational people and engage them through communication strategies
  • Establish your project's scope, co-create a work breakdown schedule, and estimate costs within the budget
  • Empower and motivate team members through effective task delegation
  • Apply best practices to monitor project deliverables in real-time and create a learning environment
  • Recognize individual and team achievements and celebrate success

Applies Towards the Following Certificates

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Section Title
Foundations of Operations Management
Type
Online
Dates
Sep 30, 2024 to Oct 27, 2024
Type
Online
Days
W
Time
12:00PM to 1:00PM
Dates
Oct 02, 2024 to Oct 23, 2024
Schedule and Location Requirements
Contact Hours
4.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: Oct 2, 2024
   Withdrawal Deadline: Oct 14, 2024
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
Section Title
Foundations of Operations Management
Type
Online
Dates
Feb 03, 2025 to Mar 02, 2025
Type
Online
Days
W
Time
12:00PM to 1:00PM
Dates
Feb 05, 2025 to Feb 26, 2025
Schedule and Location Requirements
Contact Hours
4.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: Feb 05, 2025
   Withdrawal Deadline: Feb 17, 2025
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
Section Title
Foundations of Operations Management
Type
Online
Dates
May 12, 2025 to Jun 08, 2025
Type
Online
Days
W
Time
12:00PM to 1:00PM
Dates
May 14, 2025 to Jun 04, 2025
Schedule and Location Requirements
Contact Hours
4.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline:  May 14, 2025
   Withdrawal Deadline: May 26, 2025
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
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