COAC095 - Coaching Conversations-A New Approach to Communicating in the Workplace

Course Description

This skills-based course is designed to equip you with self-awareness, core coaching skills, and a framework to conduct coaching conversations in the workplace. By learning the foundations, fundamentals, and framework of professional coaching, you can shift from a traditional managing mindset to a coaching mindset.

As a result, you will strengthen trust, improve performance, and increase employee engagement to reach workplace and team success.

Course Outline

In this course, you will:

• Learn the C.O.A.C.H. approach model and core coaching competencies
• Explore the coaching conversation model
• Participate in coaching demonstrations and debriefs
• Understand the value of creating a coaching culture

Learner Outcomes

By the end of this course, you will be able to:

• Distinguish between coaching and other developmental approaches
• Understand the benefits of coaching in the workplace
• Shift from a managing mindset to a coaching mindset
• Enhance and develop core coaching skills
• Identify your unique coaching style and adapt to other communication styles
• Practice the C.O.A.C.H. approach model to guide coaching conversations
• Recognize the benefits of creating a coaching culture in the workplace