CDEV072 - The Intergenerational Workplace

Course Description

In this course, you will learn strategies to bridge the generation gaps present in modern workplaces. Today's workplace can have up to five generations working together, understanding their diverse upbringings, communication styles, experiences with technology and social media, and educational backgrounds is crucial.

This course will help you develop strategies to create a positive and productive intergenerational workplace.

Course Outline

In this course, you will:

• Understand the challenge of managing five generations in the workplace
• Explore the factors driving the increased intergenerational workforce
• Learn techniques for effective intergenerational collaboration

Learner Outcomes

By the end of this course, you will be able to:

• Build intergenerational teams using the 8 “C” approach:
  • Communication
  • Collaboration
  • Cooperation
  • Consensus
  • Conflict resolution
  • Change skilled
  • Creativity
  • Community
• Create an action plan to foster a positive, productive intergenerational workplace