COMM051 - Addressing Communication Challenges at Work

Course Description

In this course, you'll learn to communicate as a leader, resolve difficult communication challenges in the workplace, and design powerful communication tools, systems, and processes.

Topics include leadership communication, overcoming interpersonal and organizational communication challenges, developing a communication plan, and learning new tools, systems, and mechanisms for change, innovation, efficiency, and alignment.

Course Outline

In this course, you will:

• Explore leadership communication
• Understand the theory of organizational communication
• Overcome interpersonal and organizational communication challenges
• Develop communication plans
• Design communication tools, systems, and mechanisms for change, innovation, efficiency, and alignment

Learner Outcomes

By the end of this course, you will be able to:

• Identify and leverage your leadership and communication style
• Develop critical analysis, insight, and creativity as they apply to professional communication challenges
• Navigate communication challenges in the workplace
• Apply effective tools for analyzing and resolving professional communication challenges
• Design a comprehensive communication plan