Supervisory Skills Micro-credential

4 Courses Required

Micro-credential Description

In this micro-credential, you will gain the essential skills needed to lead people effectively in mid-level supervisory, administrative, and service-oriented positions. You will develop leadership abilities, enhance conflict management and communication skills, and build confidence to compete successfully in the job market.

This program is designed to align with labour market needs, enabling you to transition smoothly from training to employment.

Micro-credential Outline

Through this micro-credential, you will:

  • Develop leadership abilities and strengthen confidence
  • Enhance conflict management and communication skills
  • Identify personal strengths and areas for growth
  • Learn key concepts, tools, and techniques for effective supervision
  • Engage in practical exercises and real-world applications
  • Complete an integrated assessment to apply your learning

Learner Outcomes

By the end of this micro-credential, you will be able to:

  • Demonstrate effective leadership and supervision skills
  • Manage people and performance with confidence
  • Conduct difficult conversations with skill and empathy
  • Apply emotional intelligence in leadership scenarios
  • Write clear and effective business communications
  • Transition successfully from training to mid-level supervisory roles

This Micro-credential is for:

This micro-credential is ideal for individuals seeking to enhance their supervisory skills for entry or re-entry into mid-level supervisory, administrative, and service-oriented positions. It is suitable for professionals looking to strengthen their leadership abilities, improve conflict management and communication skills, and gain relevant and applicable skills for the workplace.


  • Register and complete individual courses at your own pace or select the bundle option to register for all courses in the certificate at once.
  • We recommend certificates be completed within 2 years.
  • Note, courses are subject to availability and listed courses are not guaranteed to be offered every term.

Our advisors are also here by email to answer your questions and provide you with the information you need, including:

  • Certificate and course details
  • Campus and student services

Additional Details

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