LEAD076 Strategic Systems Thinking: The Big Picture


Course Description

Strategic systems thinking has become an essential skill. In this course, you will be familiar with important theories and a variety of models that can be used to analyze organizational challenges systematically and strategically. While the course is designed with an organizational context in mind, strategic systems thinking applies equally well to social, community, and global issues.  

Course Outline

This course will introduce you to models, perspectives and tools related to systems thinking that will help you think more strategically in complex or crisis situations. During the four weeks, you will work with the following models:

  • Systems Big Picture, Self-Organization and Unintended Consequences
  • The Cynefin Framework
  • Bolman and Deal’s Four Frames 
  • Four Worlds' Medicine Wheel Analysis
  • Barry Johnson's Polarity Management  
  • PWC's DNA Model 
  • Systems Traps

Learner Outcomes

  • Understand what constitutes systems thinking and recognize its importance in strategic directions and decisions for action.
  • Gain comfort with the inevitable paradox and uncertainty that accompanies strategic systems thinking.
  • Recognize when and how a strategic systems thinking tool is relevant.

Applies Towards the Following Certificates

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Section Title
Strategic Systems Thinking: The Big Picture
May 06, 2024 to Jun 02, 2024
4:00PM to 5:00PM
May 07, 2024 to May 28, 2024
Schedule and Location Requirements
Contact Hours
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: 6-May-2024
   Withdrawal Deadline: 2-Jun-2024
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
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