COMM096 - Writing for Business: Level II

Course Description

This course builds on Writing for Business Level 1 with a deep dive into audience analysis, critical thinking, and writing strategies for larger writing tasks in the workplace: articles, briefing notes, business cases, decision-papers, formal correspondence, planning documents, presentations, proposals, and reports. Use document samples within the course or your own content as you learn to adapt your writing style to meet your readers' level of knowledge and content needs. Demonstrations, videos, and hands-on exercises will help you gain confidence in your writing as you draft and polish coherent business documents that will get results.

Course Outline

• Plain language principles

• Writing process: pre-writing, drafting, feedback, editing, revising, and delivering

• Critical thinking techniques for reading and writing in the workplace

• Audience analysis worksheets

• Persuasive writing for articles, briefing-notes, business cases, and proposals

• Techniques for presenting data effectively in documents and presentations

Learner Outcomes

• Apply the key principles of plain language writing to a variety of workplace documents.

• Explore processes and strategies to write faster and better.

• Discover ways to present data in meaningful ways for your readers.

• Adapt your message for your readers' information needs: strategical, tactical, and operational.

• Strengthen confidence in your writing and editing abilities.

• Increase the clarity, impact, and coherence of your writing.

Applies Towards the Following Certificates

• Professional Communication Certificate : Elective Courses