LEAD076 Strategic Systems Thinking: The Big Picture

 
 
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Course Description

In this course, you'll delve into the vital skill of strategic systems thinking. You'll familiarize yourself with crucial theories and diverse models tailored to analyze organizational challenges systematically and strategically. While this course is structured around organizational contexts, the principles of strategic systems thinking are equally applicable to social, community and global issues. 

Throughout this course, you'll explore various models, perspectives and tools centered on systems thinking. These resources will empower you to enhance your strategic thinking abilities, particularly in navigating complex or crisis scenarios. Over the span of four weeks, you'll engage with the following models:

Course Outline

In this course you will explore:

  • Systems Big Picture, Self-Organization and Unintended Consequences
  • The Cynefin Framework
  • Bolman and Deal’s Four Frames 
  • Four Worlds' Medicine Wheel Analysis
  • Barry Johnson's Polarity Management  
  • PwC's DNA Model 
  • Systems traps

Learner Outcomes

By the end of this course you will:

  • Understand what constitutes systems thinking and recognize its importance in strategic directions and decisions for action
  • Have comfort with the inevitable paradox and uncertainty that accompanies strategic systems thinking
  • Recognize when and how a strategic systems thinking tool is relevant

Applies Towards the Following Certificates

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View schedules and add courses

Section Title
Strategic Systems Thinking: The Big Picture
Type
Online
Dates
Sep 22, 2025 to Oct 19, 2025
Contact Hours
24.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
  • Heather Wright
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: Sep 24, 2025
   Withdrawal Deadline: Oct 06, 2025
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
Section Title
Strategic Systems Thinking: The Big Picture
Type
Online
Dates
Oct 27, 2025 to Nov 23, 2025
Contact Hours
24.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: Oct 29, 2025
   Withdrawal Deadline: Nov 10, 2025
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
Section Title
Strategic Systems Thinking: The Big Picture
Type
Online
Dates
Nov 17, 2025 to Dec 14, 2025
Contact Hours
24.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
  • Heather Wright
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: Nov 19, 2025
   Withdrawal Deadline: Dec 01, 2025
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
Section Title
Strategic Systems Thinking: The Big Picture
Type
Online
Dates
Jan 26, 2026 to Feb 22, 2026
Contact Hours
24.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
  • Heather Wright
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: Jan 28, 2026
   Withdrawal Deadline: Feb 9, 2026
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
Section Title
Strategic Systems Thinking: The Big Picture
Type
Online
Dates
Mar 02, 2026 to Mar 29, 2026
Contact Hours
24.0
Delivery Options
Course Fee(s)
Tuition non-credit $795.00
Instructors/Guest Speakers
  • Heather Wright
Section Notes
Course Drop or Withdrawal
A course drop or withdrawal can be requested by students through the Student Portal. Deadline dates for each noted below:
   Drop Deadline: Mar 4, 2026
   Withdrawal Deadline: Mar 16, 2026
 
Course Transfer
Students wishing to transfer sections or courses should contact PCS directly for support.

All drops, withdrawals and transfers are subject to the applicable Refund Policy.
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