Terms of Service

Registration Process

Registrations are processed in the order that they are received. Please try to register by the "best to register by" date under each course code. If you are planning to register less than 10 days before the course start date, please contact us concerning the status of the session. You may also register by phone, by mail, or in person. Please note in-person cash purchases are limited to $500.

Some courses fill up quickly, so register early to guarantee a seat, while others may be postponed or cancelled due to insufficient enrolment or circumstances beyond our control.

Change, Cancellation or Postponement of Courses

When it is necessary to alter, cancel or postpone a class, participants are notified; therefore it is important that you provide a phone number where you can be reached day or evening, and e-mail address when registering.

Withdrawal of Courses

Continuing Studies reserves the right to withdraw, cancel or postpone courses listed in its publications. Should a course be withdrawn, cancelled or postponed, you will receive a full refund of the fees paid and, when applicable, be placed on a callback list for a subsequent offering of that course.

Confirmation

You will receive a confirmation email a few days prior to the start date of your course. Details will include specific class times, building and room numbers, suggestions of what to bring and directions with a map of the campus. Please be sure to include a phone number where you can be reached day or evening, and e-mail address when registering.

Tuition Receipts

Please keep your receipt – under some circumstances, tuition fees are tax deductible. You will receive an automatic receipt by return email if you register online, and by mail (or email) if you register in person or by telephone.

GST/PST Requirements and Exemptions

Courses that qualify for tax exemption pursuant to CRA policy must: lead to a certificate or diploma, relate to the practice or performance of a vocation, and attest to the competence of the student to practice that vocation using a pass/fail standard. All other courses will be subject to applicable taxes.

If you or your company are tax exempt, we require a statement requesting exemption on company letterhead to accompany your registration and payment.

Changes in Programs of Study/Courses

The programs of study that our calendar lists and describes are available for the year(s) to which the calendar applies. They may not necessarily be available in later years. If the University must change the content of programs of study or withdraw them, all reasonable possible advance notice and alternative instruction will be given where possible. The University reserves the right to change or alter the content of courses, instructors and instructional assignments, enrolment limitations, and pre-requisites. The University will not, however, be liable for any loss, damages, or other expenses that such changes might cause.

Enrolment Limitations

The University makes every reasonable effort to project and plan enrolment to strike a practicable balance between available instructional resources and quality instruction. At times the number of students exceeds the instructional resources that we can reasonably make available and in such cases, we must reserve the right to limit enrolment in the programs or courses listed in the calendar and to withdraw courses for which enrolment or resources are insufficient. In the event of a course becoming full, the student may indicate an interest in being placed on a wait list and/or on a callback list for a future offering of that course. The University will not be liable for any loss, damages, or other expenses that such limitations or withdrawals might cause.

Fees and Other Charges

The University reserves the right to alter the fees and other charges described in the calendar and on the website. The University will not be liable for any loss, damages, or other expenses that such changes might cause.

Regulations and Policies

In registering for study, the student assumes certain responsibilities to the University and, if registered, shall be subject to all University rules, regulations and policies for students as amended from time to time. We reserve the right to deny any registration where appropriate.

Continuing Studies at Royal Roads welcomes everyone 18 years and older, (in those courses designed for all ages, children under 14 years of age must be accompanied by an adult), on an open-admission basis.)

RRU Discounts

Professional and Continuing Studies is pleased to offer a 10% discount for selected courses to all current RRU Staff and Faculty as well as Students and Alumni of a for-credit program. Registrants must be able to provide proof of employment, enrolment or student number to be eligible. For more information please contact us.