COMM043 - Working Across Cultures
Course Description
Examines key concepts, skills, and tools for navigating cultural challenges and opportunities in business. Builds cultural competence through case studies, group discussions, and team-based exercises. Explores how cultural differences influence digital consumer behavior, marketing strategies, and online business operations.
Course Outline
In this course, you will:
- Explore how cultural differences shape job satisfaction, organizational fit, and marketing success.
- Use models to develop communication and collaboration strategies for global teams.
- Examine how organizational structures and cultures influence teamwork and decision-making.
- Build skills for effective collaboration in diverse work environments and global projects.
- Learn to communicate complex ideas clearly to international audiences.
- Develop techniques for giving constructive feedback and navigating cross-cultural interactions.
- Investigate conflict resolution strategies and the role of perception, personality, and emotions.
- Study power dynamics, equity, diversity, and ethical decision-making in organizations.
Learner Outcomes
By the end of this course, you will be able to:
- Explain how cultural differences impact job satisfaction, organizational fit, and marketing effectiveness.
- Apply communication models to enhance collaboration in global teams.
- Describe how organizational structures and cultures influence teamwork and decision-making.
- Demonstrate effective collaboration strategies in diverse and international work environments.
- Communicate complex ideas clearly and persuasively to global audiences.
- Implement techniques for providing constructive feedback and navigating cross-cultural interactions.
- Use conflict resolution strategies to navigate workplace challenges.
- Discuss power dynamics, equity, diversity, and ethical decision-making in organizations.
Notes
Required Textbook
Organizational Behaviour: Concepts, Controversies, Applications 9th Ed.
You will receive additional information closer to your course start date.