COMM090 Workplace Communication Skills


Course Description

Effective and professional communication skills are essential to success in today's workplace. Learn the tools for effective verbal and written communication that will enable you to communicate with clarity and impact. Gain the skills required to effectively manage conflict and navigate difficult conversations and develop mindful listening and communication techniques. By increasing your professional communication skills, you minimize the potential for misunderstandings and ambiguities and increase your ability to inspire through clear and focused communication strategies.


Learner Outcomes

  • Explore how to craft your conversations for maximum impact

  • Develop an action plan for influencing and communicating with impact

  • Develop strategies to work through challenging and difficult conversations

  • Enhance your skills for resolving tough issues

  • Increase your awareness of your strengths and opportunities for development

  • Design effective and memorable presentations utilizing a variety of media

Applies Towards the Following Certificates

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