COMM090 - Workplace Communication Skills
Course Description
Effective and professional communication skills are essential to your success in today's workplace. In this course, you'll learn the tools for effective verbal and written communication, enabling you to communicate with clarity and impact. You'll gain the skills required to effectively manage conflict, navigate difficult conversations, and develop mindful listening and communication techniques.
By increasing your professional communication skills, you'll minimize the potential for misunderstandings and ambiguities and increase your ability to inspire through clear and focused communication strategies.
Course Outline
In this course, you will:
- Explore how to craft your conversations for maximum impact
- Develop an action plan for influencing and communicating with impact
- Develop strategies to work through challenging and difficult conversations
- Increase your awareness of your strengths and opportunities for development
- Design effective and memorable presentations utilizing a variety of media
Learner Outcomes
By the end of this course, you will be able to:
- Craft conversations for maximum impact
- Develop an action plan for influencing and communicating with impact
- Work through challenging and difficult conversations
- Resolve tough issues effectively
- Increase your awareness of strengths and development opportunities
- Design effective and memorable presentations utilizing a variety of media
Who the Program is for
This micro-credential is ideal for employees and managers looking to improve their communication skills, mitigate conflict, and build better workplace relationships. Whether you are new to the workforce or an experienced professional, this program will help you hone your communication abilities, influence your career positively, and achieve success at work.
Delivery Format
This micro-credential offers flexible online courses tailored for working professionals. You will engage in a blended online learning experience, combining synchronous and asynchronous delivery methods.
This approach ensures a dynamic learning environment where you can participate in real-time virtual interactions while also having the flexibility to access materials and activities at your own pace.
Anticipated learner effort is 4-6 hours per week, per course.
Notes
- Register and complete individual courses at your own pace or select the bundle option to register for all courses in the certificate at once.
- We recommend certificates be completed within 2 years.
- Note, courses are subject to availability and listed courses are not guaranteed to be offered every term.
Our advisors are also here by email to answer your questions and provide you with the information you need, including:
- Certificate and course details
- Campus and student services