COMM090 - Workplace Communication Skills
1054817
Delivery Options
Blended Online
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Course Description
Effective and professional communication skills are essential to your success in today's workplace. In this course, you'll learn the tools for effective verbal and written communication, enabling you to communicate with clarity and impact. You'll gain the skills required to effectively manage conflict, navigate difficult conversations, and develop mindful listening and communication techniques.
By increasing your professional communication skills, you'll minimize the potential for misunderstandings and ambiguities and increase your ability to inspire through clear and focused communication strategies.
Course Outline
In this course, you will:
- Explore how to craft your conversations for maximum impact
- Develop an action plan for influencing and communicating with impact
- Develop strategies to work through challenging and difficult conversations
- Increase your awareness of your strengths and opportunities for development
- Design effective and memorable presentations utilizing a variety of media
Learner Outcomes
By the end of this course, you will be able to:
- Craft conversations for maximum impact
- Develop an action plan for influencing and communicating with impact
- Work through challenging and difficult conversations
- Resolve tough issues effectively
- Increase your awareness of strengths and development opportunities
- Design effective and memorable presentations utilizing a variety of media
Applies Towards the Following Certificates
- Workplace Communication Skills Micro-credential : Core Courses
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