PJMN075 Introduction to Business Analysis


Course Description

The Business Analyst is one of the most in-demand roles found on today's job boards. In this course, participants will explore how a Business Analyst specializes in engaging with stakeholders, creating efficiencies and managing requirements. Participants can expect to gain knowledge of the tools most commonly used by Business Analysts and how when correctly applied can provide structure and guidance to any project in any industry.

Today we are asked to do more with less. The role of any BA is to find and implement efficiency. Also, the shift to technology-based solutions creates a demand for individuals who can bridge the gap between business users and architects.

Course Outline

  • Stakeholder analysis & engagement
  • Facilitating sessions
  • Requirements management
  • Developing a business case

Learner Outcomes

  • Create an Elicitation Plan
  • Conduct stakeholder analysis (RACI, Salience Model, Communication)
  • Understand the different categories of Requirements
  • Explore the most common modeling techniques used today
  • Change Strategy (process, template, importance)
  • Determining KPI's and how to measure them
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