LEAD045 Competency Based Management Practices


Course Description

In this course, you will develop an understanding of the foundational importance of competency-based management in public institutions. You will identify and examine examples of effective competency-based management and apply your newfound appreciation to your own work settings in your organization.

Join today to explore your line management responsibilities for the development and use of competency profiles in ensuring exceptional service delivery.

Course Outline

In this course, you will:

  • Understand why competency-based leadership is important
  • Learn what a competency is
  • Understand what a competency profile is
  • Discover what a competency profile is used for by both line managers and human resource professionals
  • Explore how a well-written competency profile supports various human resource management functions, including:
    • Job description
    • Job classification
    • Posting/advertisement
    • Selection/hiring
    • Onboarding of new recruits
    • Learning and development
    • Performance planning and review
    • Learn how to write competencies
    • Understand how to use competencies
    • Discover how competencies help deliver effective service

Learner Outcomes

By the end of this course, you will be able to:

  • Write competencies that are simple and clear, embody a single, readily identifiable function, and are behaviorally-based
  • Develop a competency profile that includes:
    • Competency profile title
    • Core competencies
    • Job family competencies
    • Job-specific competencies
    • Leadership competencies (depending on the job)
  • Apply the competency profile to:
    • Writing a job description
    • Planning a new staff hire (explored in depth in the course entitled “Hire Power”)
    • Planning the onboarding of a new staff member
    • Planning a developmental curriculum for a staff member
    • Managing staff members’ performance
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