"I don’t know, I made a mistake, I might be wrong, I disagree, I have a concern, I have an idea" These are examples of the things people are not afraid to say when they have psychological safety.
Psychological safety is the shared belief that the workplace environment is safe for interpersonal risk-taking. Although research shows psychological safety as the exception rather than the rule, it is possible – and, in fact, necessary - to consciously cultivate it.
Using a theoretical foundation grounded in science, this session will offer a combination of theory, practical application, reflection, assessment, and dialogue to help participants walk away with the understanding and skills necessary to foster psychological safety at work, and in all our relationships.
- Learn and understand current definitions of psychological safety.
- Explore why we need psychological safety in the workplace.
- Conduct psychological safety assessments.
- Explain how to frame vulnerability and failure in the workplace.
- Understand and apply the behaviours and mindsets necessary for psychological safety.
- Complete psychological safety leader checklists.
- Create psychological safety action plans for your workplace.
Applies Towards the Following Certificates
- Customer Service Excellence Micro-credential : Core Courses
- Effective People Management : Elective Courses
- Professional Certificate in Management & Leadership : Elective Courses