HRMN040 Managing People and Performance


Course Description

It can be difficult to ask someone to perform better or do more! This course offers, applies, and practices constructive supervisory methods to ensure organizational performance objectives and behavioral expectations are met. Participants will gain an understanding of governance requirements and the performance management process. They will learn about the value of setting expectations and objectives, and the methods of assessing progress and performance. And while applying the principles and values of effective leadership, participants will also develop the necessary skills for motivating and coaching to effect improvement and achieve results. These practical techniques will be applied to the participants’ own circumstances and managerial or supervisory challenges


Learner Outcomes

  • Understanding how governance frameworks set the boundaries within which managers must work, and the regulatory, legal, policy and contractual requirements which require compliance 

  • Learning about performance management systems and setting the parameters for evaluation and performance management

  • Exploring how our own leadership styles and preferences may aid or hinder our efforts in guiding others

  • Learning how to assess situations requiring attention to improve performance or increase employee commitment.

  • Exploring motivational strategies, which are often all that is required for employees to focus and perform.

  • Choosing a course of action for success; training, coaching, counselling, or disciplining.


Applies Towards the Following Certificates

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