COMM051 Addressing Communication Challenges at Work


Course Description

In this course, you'll learn to communicate as a leader, resolve difficult communication challenges in the workplace, and design powerful communication tools, systems, and processes.

Topics include leadership communication, overcoming interpersonal and organizational communication challenges, developing a communication plan, and learning new tools, systems, and mechanisms for change, innovation, efficiency, and alignment.

Course Outline

In this course, you will:

  • Explore leadership communication
  • Understand the theory of organizational communication
  • Overcome interpersonal and organizational communication challenges
  • Develop communication plans
  • Design communication tools, systems, and mechanisms for change, innovation, efficiency, and alignment

Learner Outcomes

By the end of this course, you will be able to:

  • Identify and leverage your leadership and communication style
  • Develop critical analysis, insight, and creativity as they apply to professional communication challenges
  • Navigate communication challenges in the workplace
  • Apply effective tools for analyzing and resolving professional communication challenges
  • Design a comprehensive communication plan
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