COAC095 Coaching Conversations-A New Approach to Communicating in the Workplace


Course Description

This skills-based course is designed to equip leaders and managers to become more self-aware with core coaching skills and a framework to have coaching conversations in the workplace. Many organizations, researchers, and professionals have identified coaching as a critical leadership and management competency. Leaders who learn the foundation, fundamentals and framework of professional coaches can shift from a traditional managing mindset to a coaching mindset. As a result, trust strengthens, performance improves, and employee engagement increases.


Course Outline

  • Coach Approach and Core Coaching Competencies
  • The Coaching Conversation Model Coaching demonstrations and debriefs
  • Value of creating a coaching culture


Learner Outcomes

  • Distinctions between coaching and other developmental approaches
  • Gain an understanding of the benefits of coaching in the workplace
  • Learn to shift from a managing mindset to a coaching mindset
  • Enhance and develop core coaching skills
  • Identify your unique coaching style and how to adapt to other communication styles
  • Practice the C.O.A.C.H. approach model that guides a coaching conversation
  • Benefits of creating a coaching culture in the workplace



This course is suitable for leaders, managers, personnel staff, management consultants, trainers and others interested in learning and having coaching conversation in the workplace.


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