COAC095 Coaching Conversations-A New Approach to Communicating in the Workplace


Course Description

This skills-based course is designed to equip you with self-awareness, core coaching skills, and a framework to conduct coaching conversations in the workplace. By learning the foundations, fundamentals, and framework of professional coaching, you can shift from a traditional managing mindset to a coaching mindset.

As a result, you will strengthen trust, improve performance, and increase employee engagement to reach workplace and team success.

Course Outline

In this course, you will:

  • Learn the C.O.A.C.H. approach model and core coaching competencies
  • Explore the coaching conversation model
  • Participate in coaching demonstrations and debriefs
  • Understand the value of creating a coaching culture

Learner Outcomes

By the end of this course, you will be able to:

  • Distinguish between coaching and other developmental approaches
  • Understand the benefits of coaching in the workplace
  • Shift from a managing mindset to a coaching mindset
  • Enhance and develop core coaching skills
  • Identify your unique coaching style and adapt to other communication styles
  • Practice the C.O.A.C.H. approach model to guide coaching conversations
  • Recognize the benefits of creating a coaching culture in the workplace
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