CDEV080 Managing Virtual Teams

 
 
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Course Description

This course will introduce you to best practices in hosting virtual meetings to reduce frustration and incorporate engaging content.

Using Blackboard Collaborate, a web-based platform, you’ll learn how to use the features of web technology to improve meeting engagement.

Course Outline

In this course, you will:

  • Describe principles for designing, convening, and hosting virtual meetings
  • Explore ways to be an effective virtual meeting participant
  • Practice with online tools and features that support effective meetings
  • Identify ways to apply facilitation practices to:
    • Maintain group focus
    • Ensure full participation
    • Facilitate mutual understanding
    • Support the development of inclusive solutions
    • Achieve shared responsibility throughout the meeting
  • Learn ways to manage challenges, potential dysfunction, and disagreement virtually

Learner Outcomes

By the end of this course, you will be able to:

  • Design, convene, and host engaging virtual meetings
  • Participate effectively in virtual meetings
  • Utilize online tools and features to support meeting effectiveness
  • Apply facilitation practices to maintain focus, participation, understanding, and inclusivity
  • Manage challenges, potential dysfunction, and disagreements in virtual settings
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