CDEV040 - Diversity and Inclusion in the Workplace

Course Description

Employee diversity is always an asset for businesses competing in a challenging economy. Managing differences becomes easier when you recognize that differences are only difficulties until they are understood and reframed. Diverse capacities, competencies, and approaches can foster cooperative and collaborative workplaces.

This course will help you focus on building a team based on individual abilities and strengths, emphasizing what can be achieved through diversity to accomplish more.

Course Outline

In this course, you will:

• Define diversity in your workplace
• Examine unconscious bias and stereotyping
• Use feedback to develop and enhance capacity and competence
• Get the best from the most and achieve more through developmental approaches
• Focus on what can be done and build diversity to achieve more from differences
• Engage, involve, and include for positive understanding and outcomes
• Implement strategies for inclusion within diversity

Learner Outcomes

By the end of this course, you will be able to:

• Identify and appreciate diversity in your workplace
• Manage unconscious bias and stereotyping effectively
• Understand and respect individual capacities and strengths
• Facilitate clear conversations about mutual expectations
• Incorporate feedback to enhance team capacity and competence
• Build teams based on individual abilities and strengths
• Maximize team performance through developmental approaches
• Focus on leveraging diversity to achieve more
• Foster a culture of engagement, involvement, and inclusion
• Develop and implement strategies for inclusion within diversity