CDEV040 - Diversity and Inclusion in the Workplace

Course Description

Employee diversity is always an asset for businesses competing in a challenging economy. Managing differences comes when we recognize that differences are only difficulties until we understand and reframe the difference. In so many ways, diverse capacity, competence, and approaches can foster co-operative and collaborative workplaces. This course will help you focus on building a team based on individual abilities and strengths, focusing on what can be done and building diversity to achieve more from the differences.

Course Outline

• Defining diversity in your workplace

• Managing unconscious bias and stereotyping

• Respect based on understanding capacity and strengths

• Facilitating conversations to ensure clarity of mutual expectations

• The importance of feedback to develop and enhance capacity and competence

• Building a team based on individual abilities and strengths

• Getting the best from the most and getting more from developmental approaches

• Focussing on what can be done and building diversity to achieve more from the differences

• Engage, involve, and include for positive understanding and positive outcomes

• Strategies for inclusion within diversity