CDEV080 - Managing Virtual Teams

Course Description

This course will introduce you to best practices in hosting virtual meetings to reduce frustration and incorporate engaging content.

Using Blackboard Collaborate, a web-based platform, you’ll learn how to use the features of web technology to improve meeting engagement.

Course Outline

In this course, you will:

• Describe principles for designing, convening, and hosting virtual meetings
• Explore ways to be an effective virtual meeting participant
• Practice with online tools and features that support effective meetings
• Identify ways to apply facilitation practices to:
  • Maintain group focus
  • Ensure full participation
  • Facilitate mutual understanding
  • Support the development of inclusive solutions
  • Achieve shared responsibility throughout the meeting
• Learn ways to manage challenges, potential dysfunction, and disagreement virtually

Learner Outcomes

By the end of this course, you will be able to:

• Design, convene, and host engaging virtual meetings
• Participate effectively in virtual meetings
• Utilize online tools and features to support meeting effectiveness
• Apply facilitation practices to maintain focus, participation, understanding, and inclusivity
• Manage challenges, potential dysfunction, and disagreements in virtual settings