Professional Certificates - International

Global Workforce Skills

Build the skills needed for success in the workplace of tomorrow.

Whether you are just getting started with your job search or looking to advance your career, this program will help you gain the competencies you need to thrive in our rapidly changing world. You will strengthen your employability and advancement potential through the development of in-demand interpersonal skills needed for the future of work.

The program uses an experiential learning model that allows students to gain skills and knowledge through group work, learning exchanges and simulation activities. The program is enriched by field studies and guest speakers from a variety of backgrounds who can offer their unique perspectives and share stories of their professional experiences.

This full-time non-credit Professional and Continuing Studies program is offered through the Global Learning and Language Centre at Royal Roads University. In-person attendance is required.

Continue your learning! Upon successful completion of the Global Workforce Skills, extend your studies by entering a Graduate Certificate or Graduate Diploma program at RRU if you meet the program-specific admission requirements.

Certificate Requirements

Earn a 1-Year Certificate in Global Workforce Skills by completing all 3 modules:

Intercultural Competence in the Workplace
Teamwork and Collaboration
Service Orientation Skills

Each module consists of approximately 200 course hours over 14 weeks. Students will advance their competencies and skills by completing 2 core on-campus courses alongside 1 online course focused on career development. At the end of each module, students have 2 weeks to complete the 16-hour final assessment in their e-portfolio to highlight their cumulative learning.

Schedule

There are three intakes per year: September, January, and April. Students can begin the program in any module. Contact us if you are interested in taking one or more modules without enrolling in the certificate program.

Eligibility Requirements

High school completion
2 years of full-time professional work experience (or educational equivalent)
Minimum English language proficiency of Academic IELTS 6.0, Duolingo 105, or TOEFL iBT 79.

This program is designed for non-native English speakers who have a professional working proficiency in the language. If you do not meet our English language requirements, explore our Applied English Program options. Successful completion of one of the following language programs offered through the GLLC satisfies the English language requirement for admission to in Global Workforce Skills:

Global English and Academic Skills – Intensive (Level 3)
Global English and Leadership (Level 3)
Global English and Business Communication (Level 3)

2023 FEES

Application Fee: $150 (waived for applications received before the end of 2022)

Program Tuition: $5,200 CAD per module (each module = 14 weeks)

Students are required to pay a one-time application fee of $150 and a $550 deposit (per module) to receive a Letter of Acceptance for the duration of the program. The balance owing for each term is due at least 28 calendar days prior to the start of each module.

HOW TO APPLY

We will start reviewing applications for this program in mid-September, 2022.

Instructions for how to apply can be found here.

Download the GLOBAL WORKFORCE SKILLS APPLICATION FORM to begin the application process.

If you are applying through an International Recruitment Agent, the Agent Representation Authorization Form can be found here.

Program Schedule

Intercultural Competence in the Workplace Apr 24, 2023 – Jul 28, 2023

In this module, you will develop and strengthen teamwork skills required for effective workplace collaboration. There are 4 required courses in this module:

1. Interpersonal Skills for the Workplace (72 hours – classroom)

2. Leading Across Cultures (72 hours – classroom)

3. Strategies for Personal and Career Success (40 hours – online)

4. Final Assessment - online learning portfolio (16 hours - online)

Teamwork and Collaboration Sept 11, 2023 – Dec 15, 2023

In this module, you will develop and strengthen teamwork skills required for effective workplace collaboration. There are 4 required courses in this module:

1. Teamwork and Team Building in the Workplace (72 hours – classroom)

2. Collaborative Business Writing (72 hours – classroom)

3. Growth Mindset for Professional Success (40 hours - online)

4. Final assessment - online learning portfolio (16 hours – online)

Service Orientation Skills Jan 8, 2024 – Apr 12, 2024

In this module, you will examine service orientation skills from multiple perspectives: the client, team member, and supervisor. You will become knowledgeable in the skills and techniques required to provide outstanding customer service and learn how to develop these skills in your team. There are 4 required courses in this module:

1. Foundations of Customer Service Excellence (72 hours – classroom)

2. Leadership Skills for Customer Service Supervisors (72 hours – classroom)

3. Job Search Skills and Strategies (40 hours – online)