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Managing People and Performance - ONLINE

It can be difficult to ask someone to perform better or do more! This 4-week online course offers, applies, and practices constructive supervisory methods to ensure organizational performance objectives and behavioral expectations are met. Participants will gain an understanding of governance requirements and the performance management process. They will learn about the value of setting expectations and objectives, and the methods of assessing progress and performance. And while applying the principles and values of effective leadership, participants will also develop the necessary skills for motivating and coaching to effect improvement and achieve results. These practical techniques will be applied to the participants’ own circumstances and managerial or supervisory challenges.
Facilitator: Cheryl Fitzpatrick
Managing People and Performance - ONLINE
Start Date:Feb 13, 2023
End Date:Mar 12, 2023
Delivery:4 weeks, Asynch and Synch Online
Price:$795.00 + GST
Course code: PAPD015_Y2223W-01

During this four-week course, students will learn about, and practice, motivating and coaching employees in the workplace with the aim of becoming more confident choosing an appropriate management response when assessing performance. Learn how to adapt leadership skills to different situations and to become more effective at facilitating a collaborative coaching session.

Learning Outcomes:

  • Understanding how governance frameworks set the boundaries within which managers must work, and the regulatory, legal, policy and contractual requirements which require compliance
  • Learning about performance management systems and setting the parameters for evaluation and performance management
  • Exploring how our own leadership styles and preferences may aid or hinder our efforts in guiding others
  • Learning how to assess situations requiring attention to improve performance or increase employee commitment.
  • Exploring motivational strategies, which are often all that is required for employees to focus and perform.
  • Choosing a course of action for success; training, coaching, counselling, or disciplining.

While most of this course is delivered asynchronously, there will be a weekly 2 hour synchronous session, Thursdays 4 pm to 6 pm.

Learner Effort:
5-6 hours per week

Computer Requirements:
A week prior to the course start date you will receive an email from us with information on how to access the online course. At that time you will be encouraged to visit a short orientation website to familiarize yourself with our online learning platform. You will find the computer requirements for this course through this link: