Learning Outcomes:
- Possess a blueprint for aligning performance management with HR strategy
With an understanding of:
- Current trends in performance management
- Measurement reliability and validity
- A variety of performance rating scales and the pros and cons of each
- When to use ratings and how to reduce rating errors
- Critical incidents in performance measurement
- Team-based and multi-rater assessment
- Performance feedback apps
- Performance incentives
- Management and executive feedback
And the ability to:
- Increase validity with job analysis data
- Use performance management for more expert coaching
- Incorporate constructive and supportive feedback in performance management
- Design an executive feedback system
- Define critical performance areas correctly
- Optimally balance measurement of behaviors and outcomes
- An appreciation of multi-cultural and gender considerations in performance management
Who should take this course?
Managers, supervisors, human resources executives and business owners responsible for designing a process that improves organizational performance, supports HR strategy, is valued by users and contributes to a positive organizational culture.
Watch this video: "Performance Management 2018: The Evolving Landscape" with Larry Shetzer
