CDEV055 - Foundations of Operations Management
Course Description
Why do so many initiatives fail when organizations try to make them operative? Often, it's because project teams work on numerous urgent and multi-disciplinary initiatives without a strategy. This course weaves together three powerful truths for successful operations management: effective teamwork, purposeful planning, and performance management.
In this course, you'll learn the skills and apply proven methods to mobilize the energy and commitment of your management teams to transform initiatives into operational success. Students will apply learning objectives to a realistic project during which they will collaborate with their team within a shared leadership model.
Students will apply learning objectives to a realistic project during which they will collaborate with their team within a shared leadership model
Course Outline
In this course, you will:
- Assess and align your organization’s strategic goals with your project team's goals
- Identify your team’s shared purpose and optimize team dynamics through a team agreement outlining operating principles
- Develop communication strategies to engage people impacted by your project
- Plan the work: develop a work breakdown schedule and calculate cost estimates
- Work the plan: apply a proven method to delegate work that drives performance and apply best practices to monitor team performance
Learner Outcomes
By the end of this course, you will be able to:
- Build self-awareness and describe the five stages of group dynamics
- Identify your project team’s shared purpose aligned with the current and future strategic goals of the organization
- Overcome challenges when collaborating remotely
- Analyze your project's impact on operational people and engage them through communication strategies
- Establish your project's scope, co-create a work breakdown schedule, and estimate costs within the budget
- Empower and motivate team members through effective task delegation
- Apply best practices to monitor project deliverables in real-time and create a learning environment
- Recognize individual and team achievements and celebrate success
Applies Towards the Following Certificates
- Business Administration Essentials Micro-credential : Core Courses
- Professional Certificate in Effective People Management : Core Courses