Types of Learning

There are many different ways to learn. Please see descriptions of the different delivery models used by Professional and Continuing Studies on the Types of Learning page.

Delivery Limitations

RRU reserves the right to limit enrolment in programs or courses, and to cancel or postpone courses for which enrolment or resources are insufficient. Students will be notified of course cancellations or postponements using the registration contact information. RRU will not be liable for any loss, damages, or other expenses that such limitations, cancellations or postponements may cause.

Fees and Other Charges

RRU reserves the right to alter the fees and other charges described in the calendar and on the website. RRU will not be liable for any loss, damages, or other expenses that such changes might cause.

Grade Appeals

RRU is committed to the success of our students. All efforts are made to ensure evaluation criteria are clearly explained and that students receive feedback from their instructor as to their grades. Before launching a formal appeal, a student should make every effort to resolve the issue with the instructor(s). If the matter is not resolved with the instructor, the student may request a formal appeal in writing, and within 5 business days of the instructors’ decision, to the respective program office.

GST/PST Requirements and Exemptions

Courses that qualify for tax exemption pursuant to CRA policy must: lead to a credited certificate or diploma, relate to the practice or performance of a vocation, and attest to the competence of the student to practice that vocation using a pass/fail standard. All other courses will be subject to applicable taxes.

If you or your company are tax exempt, we require a statement requesting exemption on company letterhead to accompany your registration and payment.

Regulations and Policies

In registering for study, the student assumes certain responsibilities to the University and, if registered, shall be subject to all University rules, regulations and policies for students as amended from time to time. We reserve the right to deny any registration where appropriate.

Technology Requirements

For technology-related information about preparing to learn online, please refer to RRU’s Computer requirements for online learning. Some email applications may move messages from RRU to your junk mail folder. Including "royalroads.ca" in your list of accepted domains may prevent this.

Student Requirements

To join GLLC programs, students must meet the specific eligibility criteria for their chosen program. These criteria may include minimum age requirements, applicable language proficiency scores, and other program-specific requirements.

Programs

Each term of study longer than four weeks is considered a separate “program” at the GLLC. The refund policy applies to each program in which a student is registered. If a student enrolls in multiple terms, the non-refundable deposit is applied to the first program of study. 

Program Changes (by the student)

If a student wishes to change programs, they must submit the request in writing to the GLLC prior to the program start. If the tuition for the new program is higher, the student will be required to pay the difference. If the tuition for the new program is lower, the student will receive a refund based on the GLLC refund policy.

Deferral

A student registered to a program who, due to unforeseen personal circumstances, is unable to begin the program as scheduled may request a maximum one-time deferral. Students must submit their request for deferral to the GLLC prior to the start date of the program. Students are required to pay the tuition deposit to secure a seat and will be subject to the rate of tuition for the new program start date.

Students who must defer due to study permit delays are not limited in the number of deferrals but are subject to any changes to the rate of tuition if their program start is moved to a new start date.

Placement and Late Arrival

All students in GLLC on-campus programs must complete a placement test on the first day of their program, which determines level placement.

All students are expected to be present for the first day of their program. If a student is unable to arrive on time, they must notify the GLLC before the course start date. If a student arrives late, the GLLC cannot guarantee that they will be placed in the appropriate level, as it may be full.

Medical Insurance

All students registered in GLLC programs on campus are required to provide proof of medical insurance for the duration of their studies. The GLLC accepts one of the following basic medical insurance plans:

• guard.me insurance
• Medical Services Plan of BC (MSP)