Professional & Continuing Studies

Terms of Service - General


Types of Learning

There are many different ways to learn. Please see descriptions of the different delivery models used by Professional and Continuing Studies on the Types of Learning page.

Delivery Limitations

RRU reserves the right to limit enrolment in programs or courses, and to cancel or postpone courses for which enrolment or resources are insufficient. Students will be notified of course cancellations or postponements using the registration contact information. RRU will not be liable for any loss, damages, or other expenses that such limitations, cancellations or postponements may cause.

Fees and Other Charges

RRU reserves the right to alter the fees and other charges described in the calendar and on the website. RRU will not be liable for any loss, damages, or other expenses that such changes might cause.

Grade Appeals

RRU is committed to the success of our students. All efforts are made to ensure evaluation criteria are clearly explained and that students receive feedback from their instructor as to their grades. Before launching a formal appeal, a student should make every effort to resolve the issue with the instructor(s). If the matter is not resolved with the instructor, the student may request a formal appeal in writing, and within 5 business days of the instructors’ decision, to the respective program office.

GST/PST Requirements and Exemptions

Courses that qualify for tax exemption pursuant to CRA policy must: lead to a credited certificate or diploma, relate to the practice or performance of a vocation, and attest to the competence of the student to practice that vocation using a pass/fail standard. All other courses will be subject to applicable taxes.

If you or your company are tax exempt, we require a statement requesting exemption on company letterhead to accompany your registration and payment.

Regulations and Policies

In registering for study, the student assumes certain responsibilities to the University and, if registered, shall be subject to all University rules, regulations and policies for students as amended from time to time. We reserve the right to deny any registration where appropriate.

Technology Requirements

For technology-related information about preparing to learn online, please refer to RRU’s Computer requirements for online learning. Some email applications may move messages from RRU to your junk mail folder. Including "" in your list of accepted domains may prevent this.

Student Requirements

Professional and Continuing Studies at Royal Roads courses are intended for students 18 years or older with some work experience. Exceptions may apply, please check course pages for more details.


Program and course registrations are processed in the order that they are received. In courses with prerequisites, late registrations may not be permitted. Registrations can be made online or by phone. PCS recommends registering early as some courses meet their maximum enrolments quickly. Courses with insufficient enrolment are at risk of being canceled or postponed.


You will receive a confirmation email upon registration, with a subsequent email containing detailed course related logistics to follow arriving one week prior to the course start date. Some exceptions apply, please see course descriptions on our website for further information.


Professional and Continuing Studies is pleased to offer a 10% discount for selected non-credit courses to all current RRU Staff and Faculty as well as Students of a for-credit program. Registrants must be able to provide proof of employment, enrolment or student number to be eligible. For more information please Contact us.

In January of 2024 Royal Roads University launched the Lifelong Learning Alumni Discount benefits. This offers a 50% discount on Professional and Continuing Studies non-credit courses to alumni. For more information please see the Alumni Advantage Benefits page.

Contact us

Professional and Continuing Studies

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