For updated information on RRU’s response to COVID-19 please visit the RRU website.

Coaching for Performance: Creating Inspired Workplaces - ONLINE

It can be difficult to ask someone to perform better or do more! This 4-week online course offers, applies, and practices constructive supervisory methods to ensure organizational performance objectives and behavioral expectations are met. Participants will gain an understanding of governance requirements and the performance management process. They will learn about the value of setting expectations and objectives, and the methods of assessing progress and performance. And while applying the principles and values of effective leadership, participants will also develop the necessary skills for motivating and coaching to effect improvement and achieve results. These practical techniques will be applied to the participants’ own circumstances and managerial or supervisory challenges.
Facilitator: Diane Lloyd
For more information about this course please contact Professional and Continuing Studies


  • The neuroscience of coaching - building connection and trust
  • Foundations of a coaching mindset
  • Fundamental skills for coaching leaders
  • The coaching conversation framework

Learning Outcomes:

  • Understand the basic neuroscience for changing behaviour
  • Develop personal awareness of your mindset and beliefs that inform how you coach
  • Acquire foundational skills for coaching conversations
  • Utilize a coaching conversation framework that can be applied immediately in the workplace and in life

While most of this course is delivered asynchronously, there will be weekly 60 minute synchronous sessions:

Session One:  Tuesday, April 12 12 - 1pm

Session Two:   Tuesday April 19th 12 - 1pm

Session Three: Wednesday April 27th 10 - 11am

Session Four:   Thursday, May 5th 2 - 3pm

Learner Effort:
3-4 hours per week

Computer Requirements:
A week prior to the course start date you will receive an email from us with information on how to access the online course. At that time you will be encouraged to visit a short orientation website to familiarize yourself with our online learning platform. You will find the computer requirements for this course through this link:

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