COMM051 - Addressing Communication Challenges at Work

Course Description

Communicate as a leader, resolve difficult communication challenges in the workplace, and design powerful communication tools, systems and processes in this professional communication training program. Topics will include leadership communication, overcoming interpersonal and organizational communication challenges, developing a communication plan and learning new tools, systems and mechanisms for change, innovation, efficiency and alignment.

Course Outline

• Leadership communication

• Theory of organizational communication

• Overcoming interpersonal and organizational communication challenges

• Communication plans

• Designing communication tools, systems, and mechanisms for change, innovation, efficiency, and alignment

Learner Outcomes

• Identify and leverage your leadership and communication style

• Develop critical analysis, insight, and creativity as it applies to professional communication challenges

• Learn to identify and navigate communication challenges in the workplace

• Experience and apply effective tools for analysis and resolution of professional communication challenges

• Design a communication plan