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Writing for Business: Level II - ONLINE

This four-week online course builds on Writing for Business Level 1 with a deep dive into audience analysis, critical thinking, and writing strategies for larger writing tasks in the workplace: articles, briefing notes, business cases, decision-papers, formal correspondence, planning documents, presentations, proposals, and reports. Use document samples within the course or your own content as you learn to adapt your writing style to meet your readers' level of knowledge and content needs. Demonstrations, videos, and hands-on exercises will help you gain confidence in your writing as you draft and polish coherent business documents that will get results.
Facilitator: Fiona Prince
For more information about this course please contact Professional and Continuing Studies

Study and practice in your own time via the online learning platform with videos practice exercises, online discussion forum activities, and assignments that are relevant to you, your workplace, and/or your writing goals.

Topics Covered:

  • Plain language principles
  • Writing process: pre-writing, drafting, feedback, editing, revising, and delivering
  • Critical thinking techniques for reading and writing in the workplace
  • Audience analysis worksheets
  • Persuasive writing for articles, briefing-notes, business cases, and proposals
  • Techniques for presenting data effectively in documents and presentations

Learning Outcomes:

  • Apply the key principles of plain language writing to a variety of workplace documents.
  • Explore processes and strategies to write faster and better.
  • Discover ways to present data in meaningful ways for your readers.
  • Adapt your message for your readers' information needs: strategical, tactical, and operational.
  • Strengthen confidence in your writing and editing abilities.
  • Increase the clarity, impact, and coherence of your writing.

Learner Effort:
3-5 hours per week

Computer Requirements:
A week prior to the course start date you will receive an email from us with information on how to access the online course. At that time, you will be encouraged to visit a short orientation website to familiarize yourself with our online learning platform. You will find the computer requirements for this course through this link: