CHMN052 - Foundations of Change Management
Course Description
In today’s fast-changing world, the ability to navigate organizational transformation is essential. This pace and the complexity of change requires an understanding of change management from a people-first perspective. Learners will explore why change is necessary, how individuals and organizations react to change, and what approaches foster positive outcomes in uncertain times.
This engaging, introductory course is designed to help you understand the fundamentals of change management and your role in creating positive, people-centered outcomes during periods of transformation. You’ll explore how individuals and organizations experience change, why resistance occurs, and how thoughtful communication and readiness strategies help move change forward successfully. Foundations of Change is designed for early-career professionals, frontline employees, and anyone seeking a strong starting point in the field. By building self-awareness, empathy, and confident communication, learners will be empowered to move from reacting to change to shaping it.
Course Outline
- Identify common types of organizational change and their impacts on people and performance
- Explore typical human responses to change, including resistance, adaptation, and resilience
- Examine the root causes of resistance as well as strategies to foster empathy and support during transitions
- Apply foundational communication techniques to support change processes
- Practice readiness strategies for personal and team adaptation to change
- Compare foundational and emerging change management models in practical contexts
- Recognize and address change fatigue while building strategies for sustaining momentum
- Engage with real-world examples and case studies highlighting successful change navigation
Learner Outcomes
- Recognize and describe types of change found in workplaces and their organizational effects
- Explain common human reactions to change and apply empathy to support others through transitions
- Demonstrate foundational communication skills that foster trust, clarity, and collaboration during change
- Apply basic readiness and support strategies for self and teams during change initiatives
- Compare and contrast classic and modern change management models and their workplace relevance
- Identify causes and impacts of change fatigue and propose methods to maintain change momentum
- Evaluate the importance of communication, collaboration, and trust in successful change experiences
- Develop confidence in taking a proactive role as a change supporter, moving beyond bystander status