Program Description
In this micro-credential, you will gain the skills, confidence, and knowledge required to excel in administrative and service-oriented positions. This program is designed to meet labour market needs, helping you transition from training to employment, and providing you with relevant and transferable skills for the workplace.
You will enhance your leadership abilities, communication skills, and conflict management techniques, making you a competitive candidate in today's job market.
Program Outline
Through this micro-credential, you will:
- Understand the foundations of operations management
- Develop effective business writing skills
- Learn fundamental business concepts and practices
- Identify and enhance your leadership strengths and styles
- Participate in an integrated assessment to apply your learning
- Attend virtual, facilitated sessions and complete self-directed activities
Learner Outcomes
By the end of this micro-credential, you will be able to:
- Apply key concepts in operations management to improve organizational efficiency
- Write clear, concise, and professional business documents
- Understand and apply fundamental business principles
- Identify and leverage your leadership strengths
- Communicate effectively in a business environment
- Manage conflicts and challenges with increased confidence
Who the Program is for
This micro-credential is ideal for individuals looking to enter or re-enter administrative and service-oriented positions. It is suitable for those seeking to enhance their business administration skills, build confidence, and acquire transferable skills for sustainable employment.
Whether you are starting your career or looking to upgrade your skills, this program will help you succeed in the job market.
Delivery Format
This micro-credential offers flexible online courses tailored for working professionals. You will engage in a blended online learning experience, combining synchronous and asynchronous delivery methods.
This approach ensures a dynamic learning environment where you can participate in real-time virtual interactions while also having the flexibility to access materials and activities at your own pace.
Anticipated learner effort is 4-6 hours per week, per course.
Notes
- Register and complete individual courses at your own pace or select the bundle option to register for all courses in the certificate at once.
- We recommend certificates be completed within 2 years.
- Note, courses are subject to availability and listed courses are not guaranteed to be offered every term.
Our advisors are also here by email to answer your questions and provide you with the information you need, including:
- Certificate and course details
- Campus and student services