If you’re interested in improving your communication skills, mitigating conflict, and creating better relationships, this four-week online course is for you. This Workplace Communication Skills micro-credential will provide strategies to make you more effective and challenging conversations more productive. Whether you are an employee or a manager, honing your communication skills will influence your career and your success at work.
Workplace Communication Skills can be used as a pathway to the Certificate in Professional Communication at Royal Roads University.
Program Information
Learning Objectives:
- Explore how to craft your conversations for maximum impact
- Develop an action plan for influencing and communicating with impact
- Develop strategies to work through challenging and difficult conversations
- Enhance your skills for resolving tough issues
- Increase your awareness of your strengths and opportunities for development
- Design effective and memorable presentations utilizing a variety of media
Program Delivery:
This 4-week program is delivered online in a blended format using Moodle (Learning Management System) and video-conferencing tools (e.g. Zoom). Participants will attend a mandatory, live, Zoom session once per week, and will also complete self-directed activities, assignments and readings throughout each week. See table below for further information about dates and times.
Program Dates:
Choose from one of the following start dates:
Start Date # 1: | |
Program Dates: | Live Synchronous Session Times: |
January 25 – February 19, 2021 | Fridays 9am -11am |
| |
Start Date # 2: | |
Program Dates: | Live Synchronous Session Times: |
February 22 – March 19, 2021 | Fridays 9am -11am |
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Start Date # 3: | |
Program Dates: | Live Synchronous Session Times: |
March 22 – April 16, 2021 | Fridays 9am -11am |
Note: all times listed are in Pacific Time
Program Fees:
This program is fully funded through the Ministry of Advanced Education, Skills, and Training for qualifying applicants.
Application Information
Program Eligibility:
You are a BC resident and committed to spending up to 12 hours per week learning and actively applying those skills, while working with others in a team setting.
Enrolment is open to British Columbians who fall into one of the below categories:
- Those who are unemployed or underemployed
- Those who are currently employed or underemployed in a sector severely impacted by COVID-19 (retail, tourism, hospitality, etc.)
- Those who are referred from an employment, government or social service agency, or non-profit organization specializing in employment or skills training
- Small or medium-sized business owners
- Those with financial barriers to education
To participate in the program, participants must also:
- Have access to a computer with reliable internet connection, speakers and microphone or headset with microphone (additionally, a webcam is strongly preferred)
- Have Microsoft Office 365 or Microsoft Office 2007 or later
- Be a resident of British Columbia
- Be at least 18 years of age
How to Apply:
To apply, complete the Workplace Communication Skills - Application Form and submit by email to ExecEd@royalroads.ca
Applications will be accepted up to February 1, 2021. Late applications may be accepted, space permitting. For more information contact us!