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Strategic Performance Management - ONLINE

It can be difficult to ask someone to perform better or do more! This 4-week online course offers, applies, and practises constructive supervisory methods to ensure organizational performance objectives and behavioral expectations are met. Students will gain an understanding of governance requirements and the performance management process. They will learn about the value of setting expectations and objectives, and the methods of assessing progress and performance. And while applying the principles and values of effective leadership, students will also develop the necessary supervisory skills for motivating, coaching, correcting, and disciplining to effect improvement and achieve results. These practical techniques will be applied to the students’ own circumstances and managerial or supervisory challenges.
Facilitator: Cheryl Fitzpatrick
Strategic Performance Management - ONLINE
Start Date:Jan 11, 2021
End Date:Feb 07, 2021
Delivery:4 weeks, Classroom and Online
Price:$595.00 + GST
Course code: PAPD015_Y2021W-01

Learning Outcomes

During this four-week program, students will learn about and practice motivating and constructive performance management skills to help employees succeed in the workplace.

Week 1: Setting the Stage for Success

  • Understanding personal motivations and leadership preferences
  • Understanding and applying Governance requirements
    • Collective Agreements, Organizational Policy and Employment La
  • Setting clear and specific objectives and expectations Performance results and values-based, behavioral expectations
    • Performance results and values-based, behavioral expectations

Week 2: Choosing a Course of Action

  • Conducting situational scans to assess appropriate management response
  • Using the targeted use of rewards and consequences to motivate achievement
  • Choosing coaching, corrective, or disciplinary strategies appropriately

Week 3: Performance Management Tools

  • Applying situational leadership styles
  • Influencing with personal and positional power
  • Gaining commitment through decision making practises

Week 4: Conducting Conversations with Confidence

  • Coaching and Correction conversations
  • Disciplinary sessions

While most of this course is delivered asynchronously, there will be weekly 60-90-minute synchronous sessions: Thursday @5 p.m. PDT (Jan 14, 21, 28 & Feb 4).

Learner Effort:
3-6 hours per week

Computer Requirements:
A week prior to the course start date you will receive an email from us with information on how to access the online course. At that time you will be encouraged to visit a short orientation website to familiarize yourself with our online learning platform. You will find the computer requirements for this course through this link: