HRMN045 - Psychological Safety in the Workplace
1023364
Delivery Options
Blended Online
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Course Description
"I don’t know, I made a mistake, I might be wrong, I disagree, I have a concern, I have an idea" – these are examples of the things team members, staff, and managers are able to say when psychological safety is present in the workplace.
In this course you'll explore psychological safety, the shared belief that the workplace environment is safe for interpersonal risk-taking, the benefits to the workplace when its present and the risks when its absent. Although research shows psychological safety as the exception rather than the rule, it is possible – and, in fact, necessary – to consciously cultivate it.
Course Outline
In this course, you will:
- Understand current definitions of psychological safety grounded in science
- Explore the necessity of psychological safety in the workplace
- Conduct assessments to gauge psychological safety levels
- Learn how to frame vulnerability and failure positively in the workplace
- Apply the behaviours and mindsets necessary for fostering psychological safety
- Complete psychological safety leader checklists
- Create actionable plans to enhance psychological safety in your workplace
Learner Outcomes
By the end of this course, you will be able to:
- Define psychological safety and its importance
- Assess the level of psychological safety in your workplace
- Frame vulnerability and failure in a constructive manner
- Implement behaviours and mindsets that promote psychological safety
- Utilize leader checklists to ensure psychological safety practices
- Develop action plans to foster psychological safety in your workplace
Applies Towards the Following Certificates
- Customer Service Excellence Micro-credential : Core Courses
- Professional Certificate in Effective People Management : Elective Courses
- Professional Certificate in Management & Leadership : Elective Courses
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