Edie Dittman

This four-week online course is for leaders and those who are responsible for human resources, who are interested in learning how they can develop and retain the talent they will need as they cope with current shutdown challenges while concurrently positioning their organizations to be future-ready. You will learn an organization-wide strategy to lead, coach and transform employee development. While your learning is self-directed, you will apply new skills by completing practical weekly assignments and receive personal feedback either from your instructor or via weekly online discussion forums with your classmates. These assignments and discussions make topics relevant because you will apply learning to your organizational situation.

Why do so many initiatives fail when organizations attempt to make them operative? Often, it’s because project teams are working on numerous urgent and multi-disciplinary initiatives without a strategy. This course weaves together three powerful truths for successful operations management: effective team-work; purposeful planning; and performance management. During this course, you will learn the skills and apply proven methods to mobilize the energy and commitment of your management teams that transform initiatives into operational success.