For updated information on RRU’s response to COVID-19 please visit the RRU website.

Developing Future-Ready Employees - ONLINE

This four-week online course is for leaders and those who are responsible for human resources, who are interested in learning how they can develop and retain the talent they will need as they cope with current shutdown challenges while concurrently positioning their organizations to be future-ready. You will learn an organization-wide strategy to lead, coach and transform employee development. While your learning is self-directed, you will apply new skills by completing practical weekly assignments and receive personal feedback either from your instructor or via weekly online discussion forums with your classmates. These assignments and discussions make topics relevant because you will apply learning to your organizational situation.
Facilitator: Edie Dittman
For more information about this course please contact Professional and Continuing Studies

Topics Covered:

  • Describe current and future business priorities and align employee training & development to these priorities
  • Practice completing needs assessments to identify gaps in current and future talent requirements
  • Analyze each employee's situation and apply an appropriate communication style to their situation (directing, coaching, supporting or delegating)
  • Apply a variety of questioning techniques and employ a dialogue model based on curiosity and active listening, during both in-person and virtual settings
  • Choose appropriate training methods for different situations
  • Describe and apply the six levels of a learning evaluation process

Learning Outcomes:

  • Describe current and future business environment and align employee development and performance to organizational success
  • Analyze an employee’s situation and apply an appropriate communication style (directing, coaching, developing, delegating), depending on their situation
  • Apply a variety of questioning techniques and employ a dialogue model based on curiosity and active listening
  • Describe how these dialogue techniques can be utilized in both in-person and virtual settings
  • Practice completing needs assessments to determine appropriate training methods in different situations
  • Describe the six levels of the learning evaluation process and how they support the principle that training and development is a process rather than a single event
  • Implement the partnership role that supervisors and their employees share to facilitate the transfer of learning to performance

Learner Effort:

3-5 hours per week

Assignments/Webinars/Discussion Forums

Computer Requirements:
A week prior to the course start date you will receive an email from us with information on how to access the online course. At that time you will be encouraged to visit a short orientation website to familiarize yourself with our online learning platform. You will find the computer requirements for this course through this link: computerservices.royalroads.ca/computer_equip_requirements.